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Refund Policy

At BrightWin our customers are our top priority. BrightWin strives to ensure that all customer enquiries are dealt with promptly, effectively, and with the world-class customer service you have grown accustomed to. In the unlikely event you are dissatisfied with the service you were provided, you are welcome to contact a BrightWinCompliance Officer at customerservice@brightwinsecurities.com who will thoroughly look into your enquiry. A BrightWin Compliance Officer will independently review your enquiry and will inform you of its outcome.